Delivery Times

Shipping costs are calculated automatically based on the destination address and can be previewed before confirming your order.

Find out how the Fermo Point BRT works

Shipping costs are:

  • ITALY: Free at FermoPoint - €8.00 Home Delivery.
  • AUSTRIA - GERMANY: €8.00 VAT included.
  • CROATIA - SLOVENIA: €15.00 VAT included.
  • BELGIUM - HOLLAND: €10.00 at Fermo Point - €25.00 Home Delivery.
  • DENMARK - MALTA: €25.00 VAT included.
  • FRANCE - POLAND - PORTUGAL - SPAIN: €10.00 at Fermo Point.
  • FINLAND: €35.00 VAT included.
  • SWEDEN: €30.00 VAT included.
  • SWITZERLAND: €30.00 VAT exempt (Customs may ask for a tax)


Orders will be processed 24 hours after receipt of payment, subject to availability of the ordered item.

Orders placed on Saturdays, Sundays or during Italian public holidays will be processed on the first working day following the holiday. Your package will then be handed over to our courier who will deliver it in 24 to 48 hours, unless the courier itself experiences unexpected delays.

Once the goods have been delivered to the courier, you will receive notification of the shipment and updated tracking details so you can track the progress of your delivery of your goods online.

How it works prepares the goods you’ve ordered and passes them to our courier.

When you receive your item(s) from the courier, please check that:

1. the packaging is intact, undamaged and unaltered.

2. the number of packages delivered corresponds to that indicated on the courier's delivery note;

3. If there are any discrepancies, you must report these immediately. You must check the goods within seven days of receiving them and any discrepancies found must be reported to us. We cannot consider any claim sent after the above time period has elapsed. For each declaration, you, as the customer, assume full responsibility for that which you declare.